Terms &
Conditions

Agreement

These Terms and Conditions govern the relationship between DPS Enterprise and its clients across all service engagements including business consulting, supply chain management, operations management, market expansion, financial advisory, and HR & compliance services.

Engagement of DPS Enterprise's services, execution of a proposal, or payment of any fee constitutes full acceptance of these Terms. These terms apply alongside any specific service agreement or engagement letter signed between the parties.

Services

DPS Enterprise provides professional business consulting and enterprise management services as described in individual engagement proposals. The exact scope, deliverables, timelines, and fees for each engagement are defined in the written proposal accepted by the client.

• Services are delivered as per mutually agreed scope; scope expansions require written amendment
• DPS Enterprise may engage specialist consultants or sub-advisors for specific project components
• Advice and recommendations are based on information provided by the client and publicly available data
• DPS Enterprise does not guarantee specific business outcomes from its advisory recommendations

Confidentiality

DPS Enterprise treats all client business information, financial data, strategic plans, trade secrets, and operational details with absolute confidentiality. All team members engaged on client projects are bound by internal confidentiality obligations.

• Mutual Non-Disclosure Agreements (NDAs) are available at no charge before engagement begins
• Confidentiality obligations survive termination of the engagement for a period of 3 years
• Aggregated, anonymised insights may be used for industry research without identifying any client
• DPS Enterprise will not share client information with competitors or rival businesses under any circumstance

Payment & Billing

Fees are as specified in the engagement proposal. DPS Enterprise issues invoices at agreed milestones or monthly for retainer engagements. All amounts are exclusive of applicable GST.

• Standard advance: 50% of engagement fee before commencement (or as specified in proposal)
• Balance payment is due at agreed milestones or within 30 days of invoice date
• Overdue payments attract interest at 1.5% per month after 30 days
• Accepted payment: NEFT, RTGS, UPI, corporate cheque, and wire transfer
• Expenses incurred (travel, printing, registration fees) are billed at cost with prior approval

Deliverables

All deliverables (reports, strategies, process maps, market analyses, compliance documentation) are prepared specifically for the client's use and are based on information available at the time of preparation. DPS Enterprise makes no warranty that deliverables will remain accurate beyond the date of delivery as market and regulatory conditions evolve.

• Deliverables are subject to one round of client review and revision at no extra charge
• Additional revision rounds are billed at agreed hourly rates
• Deliverables are for the client's internal use only and may not be published or distributed without consent

Client Obligations

Effective delivery of services depends on the client's cooperation. Clients agree to:

• Provide accurate, complete, and timely information required for the engagement
• Assign a primary point of contact who has authority to make decisions
• Respond to DPS Enterprise queries within agreed timelines to avoid project delays
• Ensure DPS Enterprise team members have appropriate access to systems, premises, and personnel as needed

Intellectual Property

Client-specific deliverables (reports, plans, documentation) become the client's property upon full payment. DPS Enterprise retains ownership of its proprietary frameworks, methodologies, tools, templates, and knowledge base used in delivery of services.

DPS Enterprise may reference the engagement type (not content) in its portfolio and case studies unless a strict confidentiality clause has been agreed.

Limitation of Liability

DPS Enterprise's liability for any claim arising from an engagement shall not exceed the total fees paid for that specific engagement. DPS Enterprise shall not be liable for indirect losses including loss of profit, loss of contracts, loss of business opportunity, or reputational harm even if such risks were foreseeable.

Business outcomes depend on many factors outside DPS Enterprise's control. Advisory recommendations do not constitute guarantees of results.

Termination

Either party may terminate an ongoing engagement with 30 days' written notice. Upon termination, the client pays for all work completed to date at the agreed rate. DPS Enterprise will deliver all completed work product within 14 days of receipt of final payment.

• Advance payments for uncompleted milestones are refunded pro-rata after deducting completed work
• Confidentiality and IP provisions survive termination
• Immediate termination is permitted in cases of material breach not remedied within 14 days of written notice

Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi. Parties agree to attempt resolution through good-faith negotiation before initiating legal proceedings.

Contact

• Email: kapil@dpsenterprise.xyz
• Phone: +91 98765 22222
• Address: DPS House, Connaught Place, New Delhi – 110001
• Website: dpsenterprise.xyz